10 March 2010

Agency Receives Best Practice Accreditation

Inner West property owners and purchasers stand to benefit from Callagher Estate Agents recent Best Practice Accreditation only awarded to the top 10% best performing real estate offices in Australia & New Zealand.

The Accreditation is an Australia and New Zealand wide recognition granted after an exhaustive independent audit process.

The Managing Director of Best Practice, Robert Bevan OAM said: "Accreditation is only granted to an agency which has a written Guarantee of Service and complies with top 10% levels of performance in four client focused categories:

1. Customer Service

2. Standards of Professional Conduct & Ethical Behaviour

3. Employee Training and Support

4. Business Management"

Callagher Managing Director, Cary Giezekamp confirmed: "It is a great honour for Callagher Estate Agents to join an elite network of Australasian businesses which understand that when it comes to estate agency practice the customer always come first."

Callagher Estate Agents will also play host to a Best Practice Australia & New Zealand Delegation Tour on March 22nd as part of its showcase of the best performing real estate offices in Australia.

The Best Practice Accreditation follows last years best agency award win in the 2009 REINSW Award for Excellence for Residential Agency Medium category.

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