MANAGEMENT GUIDE

There are many advantages to entrusting your investment to Callagher, where you’ll enjoy a Property Management service that exceeds your expectations.

Thorough tenant screening

We understand that securing the best tenants for your property is of vital importance. All of our potential tenants are fully screened and reference checked, including default checks across Australia’s three largest tenant database systems, TICA, TRA and Barclays.

Rental payments by tenants

We have a strict zero arrears policy with stringent checks and procedures in place to ensure that late payments are dealt with promptly as per the legislation.

Repairs and maintenance

We deal with all maintenance promptly and cost efficiently. As soon as tenants inform us of any issues, we let you know and with your approval instruct insured licensed tradespeople to do an expert job. For emergencies, tenants have emergency numbers on hand to ensure issues are dealt with in the proper way.

Renovations

Through our relationship with trusted, reliable tradespeople, we can organise quotes and monitor the progress of both minor and major renovations, providing images and videos so you’re kept fully informed.

Payment of expenses 

To save you the time and hassle we can arrange payment of outgoings such as water and council rates, insurance and strata levies, directly from your rental income.

Rent reviews

We regularly review rents in accordance with legislation to ensure you receive the maximum return possible, based on our intimate market knowledge, current climate and the unique qualities of your property.

Inspections

At the start of each tenancy we conduct an initial inspection and provide a detailed condition report. After this we will inspect your property twice a year, sending you a comprehensive inspection report with photos, stating any immediate repairs required. Advice will also be given on recommended future improvements and maintenance to ensure continued optimum return on your investment. Our aim is to ensure that your property is being properly looked after as per the Tenancy Agreement and legislation.

Vacate inspection

When the tenants vacate we conduct a comprehensive property inspection to ensure that the state is comparative with the original condition report, taking into consideration fair wear and tear as per the legislation.

Tax depreciation

As buildings get older they wear out. The Australian Taxation Office (ATO) allows property investors to claim this wear and tear as a deduction, called depreciation. Research shows that approximately 80% of investors are not claiming the maximum depreciation they’re entitled to, which can lead to thousands of dollars in missed tax deductions. To assist, we can provide further information upon request.

Technology and efficiency

We employ the latest technology and processes to increase efficiency and improve our service offering.

Our Landlord and Tenant apps

The most up to date way to track your repairs and maintenance jobs. Tenants log their requests online through a self-solving step by step process, saving unnecessary call outs for simple fixes and saving our landlords money. You’ll receive the most up to date information from our Property Managers and tradies directly.

Inspect Real Estate

This specialised database system allows prospective tenants to register for inspections six days a week at a time that suits them. This enables us to easily track all rental applications and monitor marketing progress so we can rent our properties quickly.